TRAVEL INFORMATION IN PANDEMIC CONDITION

  • Regulation of the Minister of Law and Human Rights

    Updated on September 15, 2021 as per the Regulation of the Minister of Law and Human Rights Number 34/2021

     

    As the COVID-19 Pandemic situation in Indonesia had shown improvements, the Indonesian Government has relaxed the travel restrictions by allowing a number of foreign travel groups to enter Indonesia. The following foreign travelers may enter Indonesia under the new Minister of Law and Human Rights Regulation No.34/2021:

    1. Diplomatic and Official visa holders ;
    2. Diplomatic and Official stay permit;
    3. Holders of Indonesia Temporary Residence Card (KITAS) and Indonesia Permanent Residence Card (KITAP). Visit https://izintinggal-online.imigrasi.go.id/ for more information;
    4. Visitor and limited stay visas. Visit https://www.imigrasi.go.id/en/ to learn more;
    5. All non-immigrant crew members or cabin crews arriving any vessel or aircraft from any port or place outside Indonesia.
    6. Asia-Pacific Economic Economic Cooperation (APEC) Business Travel Card holder; and
    7. Traditional Border Crossing pass/card holder.

    Per the new Minister regulation, expired e-visas, which are issued from April 22, 2021 - July 18, 2021, are automatically renewed upon receipt of a confirmation email. E-visa holders are able to enter Indonesia no later than October 15, 2021. Visit www.imigrasi.go.id to learn more.

     

  • Entry Requirements

    Effective July 6, 2021, the Indonesian Government required all exempted international travelers to present COVID-19 Vaccination Record Card (Two-Dose of Pfizer or Moderna or Sinovac, AstraZeneca dan Sinopharm and Single-Dose of Johnson & Johnson) upon check-in and arrival in Indonesia until further notice. Please see the “Vaccination Information" below for international travelers who are exempted from COVID-19 vaccination card requirement.

     

    Also, all travelers are required to present a negative COVID-19 PCR test obtained within 72 hours of their departure and a filled-out electronic Indonesia Health Alert Certificate (e-HAC) and present them upon check-in and entry at the airport/quarantine authorities.

    It is advisable to complete the online e-HAC form in your personal computer or laptop for your ease. It is not advisable to fill-in the online form in your cellular phone or tablet due to frequent technical issues.

     

    Some transit countries, such as Singapore, require shorter sample COVID/PCR Test than that of the regular requirement. Per September 9, 2021, Singapore authorities require all travelers to have COVID/PCR test obtained within 48 hours prior to departure. Please visit the transit country official authority website or consult with respective Airline for more information.

     

    Effective September 15, 2021, the Indonesian Government designated the following entry points for international travelers, namely North Sumatra (Kualanamu International Airport - Medan), Jakarta (Soekarno Hatta International Airport and Halim Perdana Kusuma Airport), East Java (Juanda International Airport - Surabaya), Yogyakarta (Yogyakarta International Airport), North Sulawesi (Samratulangi International Airport - Manado), Riau Islands (Hang Nadim International Airport - Batam) and Bali (Ngurah Rai International Airport - Denpasar).

     

    Per the foreign workers entry points, the Indonesian Government designated Jakarta (Soekarno Hatta International Airport) and North Sulawesi (Samratulangi International Airport). Indonesian Government designated 6 (six) entry points for Indonesian migrant workers, among others Jakarta (Soekarno Hatta International Airport), Riau Islands (Ports of Batam Centre and Citra Tri Tunas), West Kalimantan/Borneo (Sambas and Entikong Check Points) and East Kalimantan/Borneo (Nunukan Check Point).

  • Vaccination Information

    Effective on July 6, 2021, all international travelers who are able to enter Indonesia during these COVID-19 restrictions are required to have a full-dose of COVID-19 vaccination record card (in physical/digital form) prior to departure to Indonesia which is presented upon check-in and arrival in Indonesia.

     

    The Indonesian government exempted the following international travelers from COVID-19 vaccination record card requirement:

    1. Diplomatic and service/official visa holders who are with an official ministerial-to-presidential level delegation to Indonesia by upholding principles of reciprocity and implementing strict health protocols;
    2. Foreign nationals entering Indonesia under the TCA by upholding principles of reciprocity and implementing strict health protocols;
    3. Individuals under the age of 18 years old;
    4. Some individuals who may have medical reasons which prevent them from getting a COVID-19 vaccine. These individuals are advised to provide a memo from a public hospital in their respective country prior to check-in and upon arrival in Indonesia.

     

    The following foreign nationals will get vaccinated in Indonesia provided that these individuals have not gotten a COVID-19 vaccine in their respective country:

    1. Children aged 12 – 17 years old.
    2. Diplomatic/service/official stay permit holders;
    3. KITAS and KITAP holders.

     

    The above foreign nationals will get their first COVID-19 shot at their quarantine hotel provided that their second COVID-19/PCR test resulted negative.

     

    Foreign nationals who are already in Indonesia prior to the implementation of the new Order of July 6, 2021, and wish to travel domestically, are required to be vaccinated (first shot) through the Indonesian government-initiated vaccination program (Sinopharm vaccination) in accordance with the laws and regulations that will be announced accordingly.

  • Quarantine Information

    Effective July 6, 2021, all international travelers are required to undergo a mandatory 8-day quarantine at designated facilities conducted by the Indonesian government at their own expense. The quarantine must be undergone at the entry point (For facilities in Jakarta and Surabaya).

     

    Two PCR tests will be administered during this period before release from quarantine. Those two tests will be administered on the first day and on the seventh day after arrival.

     

    If you are tested positive, you will be referred to designated Indonesian hospital/health facility conducted by the Indonesian Government at your own expense.

     

    Head of Foreign Missions and their families who are assigned in Indonesia are advised to undertake the eight-day quarantine at their respective residence in Indonesia. They are still required to take two PCR tests on the first and seventh day after their arrival in Indonesia on their own arrangement. Please be advised to consult with your Embassy/Consulate in Indonesia concerning the PCR test arrangement and the healthcare provider. Please email the PCR test results to Directorate of Consular Affairs of Ministry of Foreign Affairs of the Republic of Indonesia (konsuler@kemlu.go.id).

     

    Foreign diplomats, who are not Heads of Foreign Missions, shall undertake the quarantine at designated facilities by the Indonesian Government at their own expense.

     

    After 8 x 24 hours mandatory quarantine and if tested negative, all international travelers are recommended to undertake self-quarantine at their respective residence for the next 14 days.

  • Domestic Travel Protocols

    Effective on July 3, 2021, all domestic travelers must follow the following protocols:

     

    a) Domestic Travelers From and To Java and Bali Islands

    All long-distance travelers to and from Java and Bali using all modes of transport are required to show the vaccination card report (first dose is acceptable) and a certificate of negative RT-PCR test or rapid antigen test.

     

    Travelers using air transportation who fly between airports on the island of Java and Bali, including flights from or to Java and Bali are required to present vaccination record (first dose is acceptable) and negative RT-PCR test which was obtained within 48 hours and fill-up e-HAC (Electronic Health Alert Certificate) prior to travel.

     

    b) Domestic Travelers Outside Java-to-and-from-Bali Corridor

    All domestic travelers are required to present COVID-19 vaccination record (first dose is acceptable) and negative RT-PCR test which obtained within 48 hours prior departure or negative rapid antigen test 24-hour prior departure. All Travelers also required to fill-up e-HAC (Electronic Health Alert Certificate) prior to travel.

     

    c) Travelers (Drivers and Assistant Drivers) with Land Transportation Using Goods and Logistics Vehicles

    All domestic travelers are required to present negative RT-PCR test which obtained within 48 hours prior departure or negative rapid antigen test 24-hour prior departure.

     

    d) For routine travelers whose using land transport within urban agglomeration area, they are not required to present vaccination card and RT-PCR or rapid antigen test result.

     

    e) All domestic travelers who are to choose travel by air and sea are required to fill-up Indonesian e-HAC (Electronic Health Alert Certificate) prior to travel.

    However, all domestic travelers who are to choose travel by land are encourage to fill-up Indonesian e-HAC (Electronic Health Alert Certificate) prior to travel.

     

    f) All travelers who are not vaccinated due to health condition proven by a medical memo are required to present negative RT-PCR test which obtained within 48 hours prior departure or negative rapid antigen test 24-hour prior departure.

     

    g) If the result of the RT-PCR/rapid antigen shows negative, while the travelers presents mild symptoms of COVID-19, they may not continue the trip.

  • Foreign Nationals Travel Protocol Intending to Leave Indonesia

    For foreign nationals who have not gotten a COVID-19 shot and wish to leave Indonesia via a domestic connecting flight, they will be exempted from COVID-19 vaccination card requirement provided that they have a special transit clearance from the local Port Health Office/Authority. Having the clearance, all foreign travelers shall not leave the airport during transit.

     

    To have the clearance, all foreign travelers shall provide valid passport and itinerary and present them to the port authorities upon check-in.

GENERAL INFORMATION

  • Airport

    I Gusti Ngurah Rai International Airport

     

    Ngurah Rai International Airport (DPS) officially known as I Gusti Ngurah Rai International Airport, is the main airport in Bali, located 13 km south of Denpasar. Ngurah Rai is the second busiest airport in Indonesia after Soekarno–Hatta International Airport.There are two main terminals at Bali Ngurah Rai Airport; domestic and international.

     

    The International terminal

    It has a Balinese architectural theme and has separate departure and arrival halls. The departures area has 62 check-in counters that are equipped with electronic scales and luggage conveyors. Ten of the international gates have Jet Bridges and automated aircraft parking systems.

    - Level 1: arrivals, baggage claim, currency exchange & car rental kiosks.

    - Level 2: departures, food vendors, shops, prayer rooms, & Wi-Fi.

    - Level 3: airport offices & services as well as shops & restaurants.

     

    The Domestic Terminal

    It has 62 check in counters, four transit and transfer counters, 19 ticket counters, eight boarding gates and seven arrival gates which are provided by five aviobridges (garbarata) and 5 unit conveyor belts.

    - Level 1: arrivals, baggage claim, and taxi rentals.

    - Level 2: airport offices (Lost & Found, Missing Luggage, Security, etc.).

    - Level 3: departures, a variety of food vendors, plus shops.

    - Level 4: VIP Lounges for executive fliers

  • Passport and Visa

    Foreign nationals from countries that are included in the 169 Visa-Free Country List are entitled to visa exemption and may enter Indonesia from 124 immigration checkpoints and are granted a 30-day stay that cannot be extended. Mandatory requirements include: passport with minimum 6 months validity and return / through tickets.

     

    See the country list are entitled to visa exemption :  https://www.indonesia.travel/gb/en/general-information/visa-immigration

  • Getting to and from the Airport

    1. Hopped into a Meter Taxi: Blue Bird

    Blue Bird taxi is one of the most reputable private transportation company in Indonesia. They’ve operated since decades ago and spread among big cities. Amongst all taxi brand, they are known for its fair wave meter, safety driving, and least-scam taxi.

     

    2. Airport transfer with Private Driver

    Book a private driver before travelling. Private drivers are generally slightly more expensive than the “official” airport taxi rates.

     

    3. Grab Taxi

    You will need to install an app on your smartphone to book a Grab Taxi.

    Grab Lounge is the location of the passenger pick-up point and is equipped with various facilities to pamper passengers who use the Grab application service. Located in the International & Domestic arrival terminal Pick Up Zone.

  • Climate

    Bali is an Indonesian island, located just a few degrees south of the equator. It has a tropical climate, hot all year round, with a rainy season from November to March, and a relatively dry season from April to October, when, however, some showers can still occur. In the rainy season, it usually rains a couple of hours in the morning and a couple of hours in the afternoon, while in the rest of the day the sun shines for a few hours.

    Temperatures are high and uniform throughout the year. They are slightly higher from October to March, when the daily average is around 27 °C (81 °F), and a bit lower from June to September, when the daily average is around 26 °C (79 °F). In the rainy season, there's muggy heat due to high humidity.

  • Language

    Balinese and Indonesian languages are the dominant ones although due to the increasing number of foreign tourists visiting who of course bring their own language, especially English, making Balinese citizens also required to be able to speak the international language.

  • Currency and Credit Card

    The currency in Indonesia is Rupiah (Rp.). The current rupiah consists of coins from 100 rupiah up to 1000 rupiah, and banknotes of 1000 rupiah up to 100.000 rupiah

     

    Foreign currency may be exchanged at hotels, and in most of the large department stores, banks and authorized money changing shops. Exchanging money anywhere else is illegal and the laws are strictly enforced.

     

    Most large stores, restaurants, hotels and resorts accept major credit cards including American Express, Visa and MasterCard.

  • Banks and Automatic Teller Machine (ATM)

    Banks are open from 8:00 AM till 3:00 PM Mondays through Fridays. Some banks are open from 8:00 AM to 12 noon during Saturdays. Banks are closed on Sundays and holidays. When banking in the Indonesia, it is advisable to have your passport with you for identification.

     

    Automatic Teller Machines  (ATMs) can be found almost everywhere and provide 24-hour cash withdrawal in Indonesian Rupiah

  • Electricity

    The power plugs used in Indonesia can be either C, F or G type. Indonesia's standard electricity supply is usually 220 volts with a frequency of 50 hertz.

  • Public Transportation

    Getting around Bali will likely take more than one method of transportation — especially if you’re planning an excursion or two to the surrounding isles. Keep cash on you at all times.

    Common public transports in bali are bemo, buses, taxi, rental cars/motorbikes, and sea transportation

  • Time Zone

    Indoneisa is divided into three time zones.

    Western Indonesian Time or Waktu Indonesia Barat (WIB) is UTC + 7 hours

    Central Indonesian Time or Waktu Indonesia Tengah (WITA) is UTC + 8 hours

    Eastern Indonesian Time or Waktu Indonesia Timur (WIT) is UTC + 9

    Indonesia does not use daylight saving time. This event is located in Bali which observes UTC + 8 hours.

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